McDonald’s has lost that lovin’ feeling. Yesterday I had another typical ‘don’t care’ experience. Usually they forget to put either serviettes or sugar or milk sachet or tea bag – or all of the above - in with my drive-through order. When you drive though again to get them they don’t care. McDonalds Mudgee, Lithgow and the one on the M5 compete to out-“don’t care” each other. Yesterday in Lithgow I stopped for coffee and ordered a travel cup (an extra expense for me and profit for them). The surly, red-headed hardfacedbitch who served me at first said “I don’t think we’ve got any left,” in a tone that accused me of stupidity for asking. There were lots left. Then I waited and waited and waited as others who had ordered from the McCafe after me were served. In the meantime a young girl walked past me with a travel cup which, it turns out was mine. The system – not signposted anywhere – was order at one end of the counter and stand around to collect your order at the other end. They simply left my order standing there until a young thief stole it. When I finally asked where it was, hardfacedbitch said “You must’ve left it there and someone has taken it.” That’s right folks. I caused McDonalds to lose a travel mug. In a sulk, she made me another cup of coffee. I was so enraged and full of bile for McDonald’s that as I left I forgot to pick up my muffin that I’d paid for. As a side experience I had stood in the slowest queue in history (at this allegedly fast food outlet) only to be told in an insulting way that fries weren’t available until 10.30am (Stupid, everyone knows that.) Well, the kind of droogs who live on the crap McDonald’s serves and who will tolerate these pitiful levels of customer service might know that. But I don’t make it a habit of studying the rules of modern grazing for the masses. Why can’t I get fries when I want fries? They were for my grandson to amuse him for a few kilometres. I sympathise with the character in Falling Down played by Michael Douglas and wished I had the freedom they have in America to deliver the same message.